Frequently Asked Questions
Do I need to book tickets or can I just turn up?
We encourage booking your tickets online in advance of your visit. Booking online means you will save £3 per person off what it would cost you as a walk up visitor For some events and peak days we have a limit on the number of people that can visit the farm each day for a better visitor experience and to maintain happy, healthy animals. It also allows us to ensure the correct staffing levels.
Pre-booking is recommended for weekends and school holidays as we often sell out (especially if you are travelling a long way to visit)
You can buy your tickets here, in advance or even on the day if you are unsure which day you’ll be coming to the farm. It’s quick, easy, safe, and secure.
I've already bought tickets - can I change the day I visit?
If you created an account when you bought your tickets, you can log in and in most cases you can change your booking upto 48 hours in advance : Please note there will be an admin fee payble to change booking. For some events we may need more notice to change tickets but this will be made clear in the booking terms and conditions prior to booking
Is the Farm just for children??
No! We have lots of animals to meet including several rare breeds, lovely walks around the site, a great coffee shop/cafe and you’re even allowed on our giant Llama pillow if you’re feeling energetic!
How and when will I receive my online tickets?
You will receive two emails after purchasing tickets from our website, a receipt of purchase and tickets, please check all email folders and junk folder if you haven’t received this.
When are you open?
We are open Friday-Monday and all major School Holidays from .
How much is the entrance fee?
Entrance fees can be found HERE
Can I bring a picnic?
Absolutely, we have a fantastic outside area with lots of benches, ideal for picnics, however if it rains we also have an indoor picnic area in our new marquee next to the train ride.
Can I bring our dog?
Sorry, we do not allow dogs into the farm.
Do you offer annual/season tickets
We are reviewing the annual passes due to our reduced opening and are hoping to replace with another scheme soon.
We highly recommend considering our gift vouchers, which can be redeemed for future visits, purchases at our gift shop, and delicious ice creams. You can find more information and purchase vouchers HERE
How do I buy a ticket?
It’s quick and easy to buy your tickets on our website. Please click to Buy Tickets here.
Do you offer discounts?
We occasionally publish offers on our social media channels, so be sure to follow us!
Do you offer Carer Discounts
Our site is fully accessible, and all animal activities are planned with accessibility in mind, ensuring a fun and inclusive day out for everyone.
Are you wheelchair friendly
Absolutely! we have invested heavily over the last few years to ensure most of our pathways are tarmac or stone surfacing, and we are continuing the improvements for the rest of the site into 2024. Our tractor ride is wheelchair accessible and so are our feeding stations, toilets, cafe and gift shop.
01845 42 11 24